Sunday, 15 April 2012


If you are customer-oriented and growth of the ability to attract and retain quality customers will help you get you are looking for a tool to manage relationships, SAP CRM offers all the tools you need. So if you're considering implementing SAP CRM, you want more information about a project, or are new to SAP, this friendly resource guide that you need. The details of how this works in the real world all the functionality and provides a practical vision.
See what all the SAP CRM
Auto information issues, definitions of key terms and find tips to help you build a solid understanding of important functions.

The detailed
SAP CRM applications and tools offered by reading the company can work in-depth discussions.

Learn how it works
Discover how the SAP, including technology and NetWeaver Enterprise Service-Oriented Architecture, research on the various technical components underlying the SAP CRM engine work.

Learn real-world scenarios
SAP CRM See how it works through a variety of practical examples and case studies.

Like you, the best
Go directly to the section that interests you, or read from cover to cover. And as he should take a comprehensive dictionary advantage.

Features of SAP CRM: 
  • Marketing, Sales and Service
  • Interaction Center
  • Web Channels
  • Mobile Applications
  • Common channel management
  • SAP Technology
  • Master Data
  • Vertical sector

About the Author

Srini IService Floor Globe, Inc., founder ERP, CRM and BPO Solutions Company, President and CEO. Since 1997, the enterprise resource planning and management solutions for customer relationship that worked for the design and implementation. He considered one of the foremost experts on the CRM industry and CRM resident expert on and information portals.

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